Lance Thompson
President & Co-Founder
A hospitality veteran with more than 25 years in luxury resorts, private clubs, and operational leadership. Lance brings deep industry expertise and a passion for elevating service through technology...
Meet the people behind the platform
Meet with an AdvisorVIVI was built by a team with decades of experience in hospitality, AI, engineering, and enterprise automation. We believe that powerful technology paired with operational insight can transform how the world experiences service. From luxury hotels to call centers, our team has led and built it. Now we’re building something better—together.
Pablo Marin
Chief Technology Officer
Pablo Marin is KSG’s Chief Technology Officer and Chief Architect, where he leads the company’s product vision and workforce automation strategy. With more than 20 years of experience in AI...
Marvin García
Vice President of Engineering
Marvin Garcia is KSG’s Vice President of Engineering, where he leads and mentors the developers behind KSG’s enterprise AI systems. He brings more than a decade of experience...
Tobin Leslie
President & Co-Founder, KSG
Tobin Leslie is Co-Founder and President of KSG, where he leads go-to-market strategy, revenue growth, and long-range business planning. He works directly with enterprise clients...
Phillip Grace
Co-Founder and Managing Partner, KSG
Phillip Grace is Co-Founder and Managing Partner of KSG, where he sets the company’s strategic direction and leads growth, investment, and platform development...
Austin Grace
Marketing and Sales Strategist
Austin Grace is a Marketing and Sales Strategist at KSG, where he leads brand positioning and go-to-market strategy across the firm’s AI platforms. He plays a key role in defining how KSG's...