Make Booking Easy, Even When It’s Not Simple
Bookings That Close Themselves
Reservation conversations end with a confirmed outcome, not a pending task for staff
Best Option
Best Option
Guests hear not just what’s open, but which options make sense given their timing and needs.
Meet with an Advisor Easy Booking
Easy Booking
When first choices aren’t available, VIVI guides guests through alternatives without restarting the conversation.
Meet with an Advisor Confirm Clearly
Confirm Clearly
Details like timing, party size, and requirements are clarified before booking, keeping confirmations accurate and predictable.
Meet with an Advisor Natural Upgrades
Natural Upgrades
Relevant enhancements are introduced as part of the booking flow, based on availability and guest intent, without pressure or scripting.
Meet with an Advisor Help Guests Find the Right Option
VIVI helps guests navigate availability, timing, and requirements in real time, adjusting the conversation as options change. Guests understand what fits and why, so decisions feel straightforward rather than rushed.
Everything you need to deliver exceptional experiences through AI-powered voice technology.
Our Latest Insights
Learn How VIVI is changing hospitality, one use case at a time.
Redefining Hospitality: AI’s Role in the Next Generation of Staff Training
Need to train your hotel staff on policies quickly? AI can help. This guide breaks down practical strategies for using
November 10, 2025
How to Train Hotel Staff on Policies Quickly with AI: Effective Strategies
Key Takeaways Key features: Employee handbook chatbots offer instant 24/7 access to company policies, AI-powered search for specific policy information, consistent
November 10, 2025
Pairing is Caring
I attended a picnic this week. My neighbor Joe Houlihan makes one of the best Oklahoma style smashburgers I have ever had.
August 13, 2025
