AI for Technical Support. Finally Done Right
Protect SLA compliance and contract renewals with 24/7 multilingual coverage
Cut resolution times, lowering cost per ticket
Backlog Prevention Keeps support queues clear by resolving lingering issues before they frustrate customers.
No scripts. No staging. Real answers in real time
No credit card required. 7-day free trial.
Thanks for being part — there’s no better time to get started!
The Problems VIVI Ends
Backlogs swallow minor tickets.
VIVI resolves them before they drag down SLAs
Clients wait while techs hunt for answers.
VIVI puts the same information in front of both instantly
Language gaps kill response time.
VIVI answers in any language, voice or text
How VIVI Handles Support
Triage with precision
Tickets are classified, prioritized, and routed based on your rules.
Escalate with context
When VIVI hands a case to a human it arrives with full logs, diagnostic steps, and history.
Don’t pay for idle labor
No idle time and no overtime. VIVI absorbs spikes and works at full speed without downtime.
Performs like your best rep
Consistency, accuracy, and tone at the highest standard.
Validation and Trust
Every answer is checked before it reaches a client.
RealityCheck
Confirms technical accuracy against your knowledge base.
ValueGuard
Ensures the answer is useful and not just technically correct.
Only responses that clear both tests are delivered.
Scale Without Excuses
VIVI adapts to startups, mid-market, and enterprise contracts.
Handles dozens of products at the same time.
Absorbs ticket spikes without degrading performance.
Works around the clock with no offshoring or outsourcing
If your support line already failed today, you needed VIVI yesterday
Book a Demo Today
