Replace the Binder Reduce the Messages
One Source of Truth for How the Property Works
Replace printed binders with a single multilingual concierge available around the clock
House Guide
House Guide
VIVI replaces the traditional welcome binder with conversational access to house rules, amenities, and instructions, available anytime without flipping pages or searching files.
Meet with an Advisor Answered Once
Answered Once
Common questions about check-in, Wi-Fi, appliances, and policies are answered consistently, reducing repetitive messages and late-night interruptions.
Meet with an Advisor Clear Rules
Clear Rules
House rules, usage limits, and expectations are communicated upfront and reinforced consistently, helping prevent misunderstandings during and after the stay.
Meet with an Advisor Across Properties
Across Properties
Each property keeps its own details while sharing a common structure, making it easier to add homes without increasing operational complexity.
Meet with an Advisor Fast property onboarding
VIVI is built to onboard new homes quickly using existing house rules, guides, and policies. Information stays centralized, searchable, and up to date without maintaining PDFs, binders, or long message threads.
Everything you need to deliver exceptional experiences through AI-powered voice technology.
Our Latest Insights
Learn How VIVI is changing hospitality, one use case at a time.
Redefining Hospitality: AI’s Role in the Next Generation of Staff Training
Need to train your hotel staff on policies quickly? AI can help. This guide breaks down practical strategies for using
November 10, 2025
How to Train Hotel Staff on Policies Quickly with AI: Effective Strategies
Key Takeaways Key features: Employee handbook chatbots offer instant 24/7 access to company policies, AI-powered search for specific policy information, consistent
November 10, 2025
Pairing is Caring
I attended a picnic this week. My neighbor Joe Houlihan makes one of the best Oklahoma style smashburgers I have ever had.
August 13, 2025
