Redefining Hospitality: AI’s Role in the Next Generation of Staff Training
Need to train your hotel staff on policies quickly? AI can help. This guide breaks down practical strategies for using AI to enhance training efficiency
How to Train Hotel Staff on Policies Quickly with AI: Effective Strategies
Key Takeaways Key features: Employee handbook chatbots offer instant 24/7 access to company policies, AI-powered search for specific policy information, consistent policy interpretation, support for complex
Pairing is Caring
I attended a picnic this week. My neighbor Joe Houlihan makes one of the best Oklahoma style smashburgers I have ever had. The meat, the thin onions,
The Binder Is Dead: How AI Is Changing the Guest Experience in Vacation Rentals
We’ve all been there. Standing in a beautiful vacation rental, trying to figure out how to turn on the fireplace, connect to the Wi-Fi, or
Our Industry Has Always Been About Flexibility
One of the best parts of building SAVI has been hearing from the people who keep this industry running. GMs, brand leaders, operators, and owners.
Building the Team That Builds the Future
This past week, our executive leadership team gathered in Puerto Rico. Not for a conference. Not for a strategy sprint. But for something even more
How Multilingual AI Is Transforming Employee Onboarding in Hospitality
In hospitality, language gaps don’t just slow things down. They erode confidence before it ever has a chance to build. It shows up when your
AI Has Finally Outpaced Offshore: The New Era of Call Centers Is Here
In hospitality, guest support doesn’t just happen at the front desk. It comes through phone lines, chat windows, text threads, and social inboxes. Often all
